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					 Government of India Ministry of Finance 
Department of Revenue Central Board of Indirect Taxes and Customs
  Instruction No. 14/2021-Customs 
North Block, New Delhi 
June 21st, 2021 
To
  All Principal Chief Commissioner/Chief 
Commissioner of Customs/ Customs (Preventive) All Principal Chief 
Commissioner/Chief Commissioner of Central Tax and Customs, All Principal 
Commissioner/Commissioner of Customs /Custom (Preventive), All Principal 
Commissioner/Commissioner of Central Tax and Customs, Director, CRCL
  
Subject: – CRCL Module – Forwarding of samples using electronic Test Memo to 
CRCL and other Revenue Laboratories – reg.
  Sir/Madam,
  Kind 
attention is invited to Board’s to Circular No. 46/2020-Customs dated 
15.10.2020, regarding the testing of samples by Central Revenues Control 
Laboratory (CRCL) and other Revenue Laboratories.
  2. As detailed in the 
said circular, CRCL and other Revenue Laboratories have been upgraded with 
several new, state of the art equipment, thereby enabling the testing of a wider 
variety of commodities in lesser time, with greater accuracy. For details, the 
CRCL brochure available at crcl.gov.in may be perused. Eight of these 
Laboratories, namely, CRCL, New Delhi; CH Laboratory, Kandla; Customs & CX 
Laboratory, Vadodara; NCH Laboratory, Mumbai; JNCH Laboratory, Nhava Sheva; CH 
Laboratory, Kochi; CH Laboratory, Chennai; and the CH Laboratory, Vizag, have 
been accredited by the NABL, as per ISO/IEC 17025:2017 for defined scope of 
tests. CRCL, New Delhi and Customs & CX Laboratory, Vadodara have also been, 
recently, recognised as FSSAI labs and are, now, mapped with the FSSAI portal. 
In locations where FSSAI officers are not posted and customs officers are 
drawing samples as per FSSAI requirements, they can also use these two 
facilities for testing of food samples.
  3. In order to further ease the 
testing process, DG Systems has enabled a ‘CRCL module’ in ICES with the 
objective of automating all paperwork related to sampling, forwarding of test 
memos to CRCL and other Revenue Laboratories, and electronic receipt of test 
reports, instantly by the Customs The officials of CRCL and other Revenue 
Laboratories have been provided access for both import and export 
functionalities in the CRCL module. The CRCL module is also seamlessly 
integrated with current modules of ICES. The salient features of the CRCL module 
are as follows:
  i. Customs Officers will be able to select the CRCL/other 
Revenue Laboratory using the ‘Lab Code’ on the basis of directories incorporated 
therein and generate a Test Memo for sending a sample to the said laboratory. 
 ii. The option of recording the drawal of samples by the Shed Examiner is 
also provided.
  iii. Post physical receipt of sample by the laboratory 
concerned, it would be accepted under acknowledgment to the Customs officer and 
verified to assess whether the sample is adequate for testing. If the sample is 
not considered adequate for testing, a return memo would be sent back to the 
Customs officer along with reason for non-acceptance. The grounds for 
return/rejection of a test sample could be on account of improper packing, 
missing/ tampering with seals, insufficient quantity, non-receipt of requisite 
technical documents or nonobservance of other test parameters etc.
  iv. 
If the sample is in order and is considered adequate for testing, it is 
allocated to any one of the Chemical Examiners in the said laboratory.
  v. 
The date of receipt of the sample at the laboratory is provided in the system. 
There is also a provision of a ‘suspend queue’ to indicate reasons for delay or 
suspension of testing, for any reason.
  vi. Post testing of the sample, 
the module provides the facility to enter the respective Import/Export Test 
Report in the system.
  vii. The Customs Officer at the site would be able 
to view the Test Report electronically in ICES and take further action.
  
viii. Specific MIS reports would enable the monitoring of the pendency and time 
taken for sending of the Test Report by the laboratory.
  4. As stated 
above, the use of the CRCL module is aimed at leveraging technology for bringing 
efficiency, transparency and reduction in the cost of compliance for the trade 
in regard to the sampling process, which impacts the clearance of import/export 
goods. The said module would also help in better monitoring of the sampling 
process for faster processing at all the levels.
  5. Accordingly, all 
field formations are hereby advised to mandatorily make use of the CRCL module 
to forward Test Memos for testing of samples to CRCL and other Revenue 
Laboratories from 01.07.2021 CRCL and other Revenue Laboratories shall not 
accept samples unless the Test Memo has been transmitted electronically on the 
CRCL module. In other words, the laboratories will not accept samples based on 
paper Test Memos from this date onwards. DG Systems will be separately issuing a 
detailed advisory on the use of CRCL module.
  6. While the use of the CRCL 
module is being made mandatory with effect from 01.07.2021, in case of any 
unforeseen systems issue/glitch that prevents the use of the said module, the 
sample can be accepted based on paper Test Memo, provided this is sent with the 
due approval of the Additional/ Joint Commissioner of Customs of the concerned 
field formation. This relaxation is being made so as not to hold up any 
clearance of import/export goods, in the event of a rare circumstance.
  7. 
Difficulties, if any, in implementation of this instruction may be brought to 
the notice of the
  8. Hindi version follows. 
Yours faithfully F. No. 401/243/2016-Cus III 
 (Manish Kumar Choudhary) OSD(Customs) 
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