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ONDC to start beta-testing with public users.


Date: 31-08-2022
Subject: ONDC to start beta-testing with public users
The government on Tuesday said that the country’s open public digital infrastructure framework entity Open Network for Digital Commerce (ONDC) plans to start beta-testing the network with public users in limited areas. In a statement issued after commerce and industry minister Piyush Goyal chaired a meeting to review the progress of ONDC, the government also said that the number of network participants on the platform would soon be above 30 in the coming weeks.

Since the alpha launch in five cities in April, ONDC has been testing with a closed user group for end to end execution to understand their fulfillment.

“ONDC expects the number of network participants to substantially increase to more than 30 in the coming weeks. Building on this, ONDC plans to start beta-testing the network with public users in limited areas,” commerce and industry ministry said in a statement.

As per the statement, Goyal said that existing e-commerce platforms are popular because they remain consumer focused and have created robust trust in their platforms based on their ability to deliver on promises made about products, fulfilment of orders in time, no-questions-asked returns policies, and consumer friendly refunds and cancellations.

“ONDC will be tested against these benchmarks. ONDC must create consumer trust through robust mechanisms for ensuring redressal of grievances of consumers and enforcing transparent policies for returns, refunds and cancellations…These policies are to be implemented at the network level,” the ministry quoted Goyal.

The minister said that while continuing various network development initiatives, we must keep in mind that the basic purpose of ONDC is to assist the small, undigitized trader, who must be assisted to get digitized and avail opportunities offered by the e-commerce ecosystem.

Goyal also reviewed the progress of India’s ongoing free trade agreement (FTA) negotiations.

“Deliberations focused on ways to fastrack negotiations to achieve mutually beneficial FTAs, paving the way for increased exports, investments and people to people ties,” the minister’s office said in a tweet.

India is negotiating trade deals with developed nations such as the UK, Canada and the EU, and has already signed trade pacts with the UAE and Australia.

 Source Name:-Economic Times
 
 
 
  

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