Date: |
25-06-2020
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Notification No: |
Trade Notice No. 16/2020-2021
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Issuing Authority: |
DGFT
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Type: |
Trade Notice
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File No: |
File No. 01/02/29/AM20/EGTF |
Subject: |
Launch of new DGFT platform and Digital delivery of IEC related services –reg
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Government of India
Ministry of Commerce and Industry
Department of Commerce
Directorate General of Foreign Trade
Trade Notice No. 16/2020-2021
Dated: 25th June 2020
Udyog Bhawan, New Delhi
To,
1. All members of Trade/Trade Associations and other stakeholders of DGFT
2. Regional Authorities (RAs) of DGFT
Subject: Launch of new DGFT platform and Digital delivery of IEC related services –reg.
As part of Digital India programme and for Ease of Doing Business, DGFT has
undertaken an initiative to revamp its services delivery mechanisms to promote and facilitate
foreign trade. As a step in that direction, the first phase of a new digital platform of DGFT is
scheduled to Go-Live on 13th July 2020. The platform will become accessible through the
existing website: https://www.dgft.gov.in
2. In the first phase, the website will be catering to the services related to the IEC issuance,
modification, amendments etc. processes along with a Chatbot (a virtual assistant) catering to
queries of users. Other online modules relating to Advance Authorisation, EPCG, and Exports
Obligation Discharge which are part of next phase will be rolled out subsequently after the first
phase stabilizes.
The following important points may be noted with regard to the new platform design:
i. Access to the services would be through a username and password based system.
The first time logins/user ID may be created through a registration process on the new
platform.
ii. For user ID creation, registered mobile number/email ids of the IEC holders will be a
mandatorily required. The same will be authenticated by the process of OTP/email
based authentication process.
iii. Users would have to link their login IDs to their specific IECs. The process of linking
would be available post login through Digital Signature/Aadhaar based e-Sign.
iv. Digital Signature (DSC)/Aadhaar based e-Sign will be required for applying and
modifying IEC or adding or updating the IEC-linked users. Users may take
necessary actions for procuring/updating their information etc. on the DSC/Aadhaar.
3. The user profile can be then used by the IEC holders to engage with DGFT and its
services. This will enable the user to electronically file their application related to IEC, AA,
EPCG, including amendments & redemption, monitoring the status of the application, raising
queries, replying to the deficiencies etc. among other services related to the Foreign Trade
policy.
4. The new platform is also designed for smooth migration of legacy (older) data of DGFT
and its stakeholders. The existing data will be used for the online processing of the previous
applications henceforth. The users will be able to monitor the status of their applications and
the pending obligations thereof. These numerous features should significantly benefit the
trade community. Users are requested to familiarize themselves about the new platform and
its features.
5. DGFT RAs are directed to intimate the staff/officials about the launch of the new
platform. All the staff/officials must have an NIC/GOV email ids with updated mobile numbers.
The same will be used in the Back Office (BO) portal of the new platform. RAs are also directed
to spread awareness about the new platform among the trade stakeholders. Staff/Officials
may also refer to the content about the platform provided to them during the training sessions.
6. It is further informed that for the purposes of go-live of first phase and the required
systems configurations, the IEC applications and modification process would be
suspended from 3:00 pm on 10.07.2020 till 13.07.2020. Stakeholders are requested to plan
in advance about the IEC services.
7. In case of any issues/queries you may contact DGFT Helpdesk at 1800-111-550
from 9:00 am to 6:00 pm Monday to Saturday.
8. This issues with the approval of the Competent Authority.
(Issued from File No. 01/02/29/AM20/EGTF)
(Tasleem Ahmed)
Asst. Director General of Foreign Trade
email: [email protected]
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